Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:

• Contact information (name, email address, phone number)
• Account credentials (username, securely hashed password)
• Profile information (business details, preferences)
• Booking and scheduling data
• Payment information (such as billing address and the last four digits of your credit card), which is processed and stored securely by our third-party payment processor, Stripe. We do not store your full credit card details on our servers.
• Communications with our support team

2. Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log information (server logs, error reports)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing transactions and sending confirmations
• Sending administrative communications (such as booking confirmations, reminders, and account updates) and promotional communications (which you can opt-out of).
• Providing customer support
• Analyzing usage patterns and trends
• Protecting against fraud and abuse
• Complying with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With service providers who help us operate our business, such as Stripe for payment processing, and others for infrastructure and email delivery.
• With your consent or at your direction
• To comply with legal obligations or protect our rights
• In connection with a business transaction (merger, acquisition)
• In aggregated or anonymized form that cannot identify you

5. Data Security

We implement robust technical and organizational measures to protect your personal information:

• Encryption: All data is encrypted both in transit (using TLS/SSL) and at rest using industry-standard encryption protocols
• Access Control: Access to your data is strictly restricted to authorized personnel only, with role-based permissions and regular access reviews
• Infrastructure Security: Our systems undergo regular security assessments and monitoring to detect and prevent unauthorized access
• Secure Data Transmission: All communications between your device and our servers are encrypted

While we implement these comprehensive security measures, please note that no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences. For more detailed information, please see our Cookie Policy.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Data Storage and International Transfers

Data Location: Your data is currently stored in secure data centers located in Ohio, United States. As an early-stage company, we maintain our primary database infrastructure in this location to ensure reliable service delivery.

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. We implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy, including:

• Industry-standard encryption for all data transfers
• Strict access controls and monitoring
• Compliance with applicable data protection regulations

12. Limitation of Liability

To the maximum extent permitted by applicable law, Smart Schedule and its founders, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service

In no event shall Smart Schedule's total liability to you for all damages, losses, or causes of action exceed the amount you have paid Smart Schedule in the last twelve (12) months, or one hundred dollars ($100), whichever is greater.

Personal Liability Disclaimer: The founders and individual employees of Smart Schedule shall not be held personally liable for any claims, damages, or losses arising from the use of this Service. All liability is limited to the company entity only.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Smart Schedule Privacy Team

Email: kacper@aiadaptiv.com

Website: smartschedule.app

Address: Łódź, Poland